The TOTEM is situated in the Salamanca district, surrounded by tree lined streets and designer shops. It is easy to walk into other areas of the city, Retiro Park and the museums or hop on to the Metro with stops only a short walk away.
Room: We stayed in a deluxe room which is very comfortable though I would recommend opting for a larger room if you like more space or are staying for a longer period of time. Decorated in soothing grey tones, the room is a welcome antidote to the heat of the city. Considering we were in the heart of Madrid, it was incredibly quiet, somewhat helped by the silent air-conditioning. Black out curtains and an extremely comfortable bed ensure an excellent night's sleep. The small but perfectly formed bathroom offers a large walk in shower with both rain shower and handheld and a floor adorned in black and white mosaic tiles. Toiletries are by Handmade Beauty but beware of no conditioner. A shaving and dental kit are available on request. All the usual amenities expected of a hotel of this standard are present including waffle robes and flip flops. Other services included free wi-fi and water on turndown.
Breakfast is served between 7am and 11am. There is no buffet breakfast but there is something to please all tastes on the menu with a good range of both hot and cold options. The delightful breakfast room will soon be home to the new restaurant (The Beautiful and Damned, opening September 2016) which I'm sure will quickly become a place worth staying in for.
It is always the people that make a hotel special and this is no exception at TOTEM. All staff are enthusiastic, cheerful and ready to help. The reception staff are particularly helpful, clearly proud of their city and only too eager to recommend places of interest. They can also provide reliable restaurant tips.
The public areas are beautifully designed including a spacious bar and light filled restaurant. Think Farrow and Ball equivalent colour schemes and contemporary, minimalist furniture. And as for that stunning central staircase..
I was especially looking forward to visiting the TOTEM as it is under the same umbrella as the world class Cap Rocat Hotel in Mallorca. I was not disappointed. This is a chic city hotel located between the two most luxurious shopping streets of the city. The quality and personal touch evident throughout means I have absolutely no hesitation in recommending this hotel.