A slick arrival if ever I saw one. Here you are greeted by name, the car and luggage are whisked away and you find yourself ushered towards the terrace for a welcome drink of herbal tea while signing the appropriate paperwork. With not a reception queue in sight, this is as good as it gets. A buggy now takes you on a tour around the hotel before dropping you off at your room. Cap Rocat is only ten minutes from the airport and around 15 minutes from the city of Palma. Don't be fooled into thinking you will hear any noise from the aircraft, this place is a peaceful retreat from the world.
This is my idea of heaven. We stayed in a Cap Rocat suite (No. 21), a spacious room complete with four poster bed, living area and huge bathroom. Think tiled floor, white walls and accents of red. All the usual luxury amenities can be found although it is missing a wireless music system. I particularly liked the beach bag which comes in very handy if you are travelling with hand luggage. The bathroom consisted of a separate shower, freestanding bath and two sinks which offered both space and comfort. Here you could also find hanging space, robes and slippers. Can't say I was a big fan of the hairdryer. What really sets this room apart however is the outside space. Not just one terrace but three all set on different levels. Directly outside the suite is a table and chairs where you can enjoy breakfast in the morning, the middle terrace has sunbeds and the top terrace has a fabulous day bed looking out to sea.
The service is excellent, however on this occasion there were a couple of minor hiccups. Having pointed out over email that this was a special birthday celebration for my husband I was promised there would be a special amenity for him. Unfortunately nothing. Another time, a bottle of wine was ordered earlier in the day in order to arrive at a specific time to coincide with our friends arriving. This didn't happen and my husband had to walk to reception in order to sort it out.
I have to say that the hotel did compensate us for this so I am not complaining about how it was dealt with or the fact that things can go wrong, it's just that when you are paying this kind of money, you do expect it to be perfect.
Breakfast can be enjoyed outside on the terrace, in your room or in the restaurant. This is a real luxury as you can order at a time to suit and have it delivered to your room beautifully presented in whicker baskets. Delights include a selection of granola, yoghurt, breads, pastries, meat, cheese and a choice of fruit juice, tea and coffee.
There are two restaurants, the more formal La Fortaleza and the less formal Sea Club. I have only dined at the Sea Club which is open from May to October. This is a beautiful restaurant set into the cliff side with stunning views over the bay of Palma. With dishes cooked in a traditional Mallorcan firewood oven and grill, it provides a relaxed ambience and good food in a beautiful setting. It has to be up there as one of my favourite restaurants in Mallorca.
The pool has comfortable sun loungers, towels and stunning views. Pool service is available at the touch of a button.
This is a stunning, peaceful retreat which really comes into its own in the summer. Easily accessible from the UK for a weekend break, it is the perfect antidote to a busy, stressful life or the ideal location for a special celebration. This is real luxury and it certainly doesn't disappoint.